FAQ's

You can track your shipment by entering your tracking number into the shipment tracking portal on our website. This will provide real-time updates on your shipment’s location and status.

Indifast Global specializes in transporting a wide variety of goods, including but not limited to industrial equipment, raw materials, consumer goods, electronics, and perishables. For specific inquiries, feel free to contact us to discuss your needs.

Yes, we provide global transportation and logistics services. Whether you need to ship locally or internationally, we have the expertise and resources to manage your shipments efficiently and securely.

To get an accurate quote, simply contact our customer service team or fill out the quote request form on our website with details such as the type of goods, destination, and preferred shipping method. We’ll provide you with a competitive, customized quote.

We offer multiple shipping methods, including road transport, air freight, sea freight, and rail. Depending on your requirements for speed, cost, and destination, our team will help you select the best option.

Delivery times vary depending on factors such as the shipping method, distance, customs procedures, and the type of goods being shipped. We will provide an estimated delivery time when you book your shipment, and you can track your goods for up-to-date information.

Yes, we provide door-to-door delivery services for both domestic and international shipments. Our team will coordinate every step of the process, from pick-up to final delivery, ensuring a smooth experience.

Proper packaging is crucial to ensure that your goods are protected during transport. We recommend using durable materials, secure packing methods, and labeling each item with the necessary information. If you need assistance, our team can provide guidelines or offer packaging services.

While we work hard to ensure timely deliveries, delays can occasionally occur due to factors such as weather, customs clearance, or unforeseen disruptions. If your shipment is delayed, we will notify you immediately and provide updates on the situation.

Once your shipment is booked, changes may be possible depending on the status of your shipment. Please contact our customer service team as soon as possible to discuss any modifications you need to make.

If you experience any issues with your shipment, such as damage or loss, please contact our customer service team immediately. We will work with you to investigate the situation and find a suitable resolution.

You can reach our customer support team by phone, email, or through our online chat feature available on our website. We are here to assist you with any questions or concerns related to your shipment.

Yes, certain goods may be restricted or prohibited for transport, including hazardous materials, illegal items, and some perishable goods. Please consult our team for a full list of restricted items or check our guidelines.

We handle shipments of various sizes, from small packages to large industrial goods. Please contact us for advice on large shipments or unique requirements, and we will tailor our services accordingly.